Full-Time Remote

Customer Service Representative

Provide excellent support to customers through various communication channels.

Monthly Salary
$950
Experience
1+ years
Location
Remote

About This Role

Join our team as a Customer Service Representative and become the friendly voice that customers trust. You'll handle inquiries, resolve issues, and ensure every customer interaction ends on a positive note. We're looking for empathetic problem-solvers who can stay calm under pressure and find solutions that leave customers satisfied.

What You'll Do

• Handling inbound and outbound customer inquiries • Issue resolution and escalation management • CRM documentation and follow-up • Email, chat, and phone support • Product/service information delivery • Customer feedback collection

What We're Looking For

• 1+ year in customer support or call center roles • Experience with CRM systems (Zendesk, HubSpot, Salesforce) • Strong empathy and problem-solving skills • Excellent verbal and written communication • Ability to remain calm in challenging situations

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